黑料不打烊

黑料不打烊 Contract Leads

Scope

Reference

DN819799

Description

e-ITT for the for the Establishment of a Multi-Contractor Framework Agreement (2026-30) for Minor Works related to Residential Housing for New Forest District Council (Housing Maintenance)

Closing Date for Submission of Tenders

12.00 NOON, 20 JULY 2026

to be returned electronically via the Council's e-tendering solution "Pro-Contract" hosted on the South East Business Portal (SEBP)

New Forest District Council (NFDC) are carrying out this procurement exercise to identify, select and appoint framework status to multiple contractors who satisfy our selection criteria having submitted a compliant bid under this tender exercise.

The Authority will establish a multi-contractor Framework which is split into separate work categories or 'Lots'. Each Lot will have a maximum of three (3) contractors awarded.

The majority of works awarded under the framework will be to support our Housing Maintenance Operations team in their function of providing reactive repairs to social housing dwellings and other Council buildings, but will also be available for ALL other Council service teams, including Coastal & Public Facilities, Housing Options and Estates & Valuation.

The framework agreement will be awarded for an initial contract term of 2 years (1+1 extension) commencing 2026.

Works awarded under the framework agreement will be strictly based upon the Authority's operational demand and available budget funds.There is no guarantee of business value awarded by the Authority to the preferred contractors.

Scope Overview:

The Lots will be as follows:

Lot 1 - MULTI- TRADE WORK (Brickwork, Blockwork and Pointing

Carpentry and Joinery, Plastering, Plumbing, Groundworks)

Lot 2 - CLEANING (Regular Cleaning, Specialist Cleaning, Fire Cleans)

Lot 3 - DRAINAGE AND WATER MAINS

Lot 4 - ELECTRICAL

Lot 5 - FENCING AND GATES

Lot 6 - ALL TYPES OF FLOORING INCLUDING WETROOMS

Lot 7 - GARAGE DOORS AND FRAMES

Lot 8 - GLAZING

Lot 9 - LOCKSMITH SERVICES INC. SUPPLY AND FIT

Lot 10 - ROOFING REPAIRS INCLUDING EMERGENCY CALL OUTS

Lot 11 - VOID/EMPTY HOME REFURBISHMENT

The awarded framework contractors will be the preferred contractors for works?throughout the duration of the framework agreement. Work orders for each Lot will be allocated as described in the specification (Appendix B) and tendered rates (Appendix C3).

The successful?contractors must be prepared to guarantee the service provision throughout the framework period.

The form of contract will be the NFDC Framework Agreement shown in Appendix A providing the governance of the relationship between the Council and Framework Suppliers, with an underlying contract in the form of the JCT Minor Works Building Contract 2024 governing the works (Appendix A1). Contractors shall be deemed to have read and made themselves familiar with the provisions of these forms of contract.

Supplier(s) are required to satisfy the Councils selection criteria (Best Price Quality Ratio) and submit compliant bids under this tender exercise in order to be considered for contract award.See Guide for Tenderers for further information relating to the evaluation process.

See Appendix B - Outcome Specification for further details.

By confirming an expression of interest in this contract opportunity, tenderers will automatically receive a link to the tender information including the full specification, contract terms and tenderer response forms.

All correspondence is via the Councils e-tendering portal ProContract hosted on the South East Business Portal (SEBP)

Commercial tool

Establishes a framework

Total value (estimated)

• 拢7,160,000 including VAT

Above the relevant threshold

Contract dates (estimated)

• 1 September 2026 to 31 August 2028
• Possible extension to 31 August 2030
• 4 years

Description of possible extension:

The initial contract period will be subject to the option of two (2) additional extension periods of one (1) year each.

These extensions may be exercised at the sole discretion of the Council, subject to satisfactory contractor performance and ongoing service requirements. The Council reserves the right not to exercise any or all of the extension options.

The inclusion of extension options reflects the Council's approach to forthcoming Local Government Reorganisation (LGR), allowing flexibility to align contractual arrangements with potential structural changes.

Main procurement category

Works

CPV classifications

• 45000000 - 黑料不打烊 work
• 50000000 - Repair and maintenance services

Contract locations

• UKJ3 - Hampshire and Isle of Wight

Lot 1. Multi Trade

Description

Lot 1 covers the provision of a comprehensive multi-trade repairs and maintenance service, delivering a wide range of general building works. This Lot is intended to provide a flexible and responsive service, capable of addressing a variety of repair needs within a single visit where possible, reducing the need for multiple trades. The emphasis is on responsive, right first-time delivery, minimising disruption to tenants and resolving repairs efficiently.

The Service Provider will be expected to deliver high levels of customer satisfaction through timely, high-quality and compliant works, reducing repeat visits and proactively identifying and reporting any additional defects or hazards. This Lot will primarily support responsive repairs in occupied homes, void reinstatement works, minor planned works requiring multiple trades, and ad hoc maintenance across other Council assets.

A maximum of three Service Providers will be appointed to ensure capacity, resilience and effective performance management. Work will be allocated through the Framework's call-off procedures.

The Multi-Trade Lot includes, but is not limited to, the following workstreams:

Brickwork, Blockwork and Pointing

Rebuilding and repair of damaged or collapsed walls, boundary walls, and structural brickwork

Localised brickwork and blockwork repairs to properties, outbuildings, and communal areas

Repointing of brick and block structures to maintain structural integrity and weatherproofing

Rendering repairs and patch rendering to external facades

Making good following structural or service-related works

Carpentry and Joinery

Adjustment, repair, and rehanging of internal and external doors

Installation and repair of locks, latches, hinges, and associated ironmongery

Replacement or repair of skirting boards, architraves, and timber fixtures

Installation of spindle infills and balustrade repairs to ensure compliance and safety

Lifting and reinstatement of floorboards to enable access to services

Loft access works and installation of insulation where required

Minor kitchen or internal joinery repairs

Plastering

Patch plaster repairs to walls and ceilings

Skimming and reboarding of damaged surfaces

Repair or replacement of ceilings affected by leaks, structural movement, or deterioration

Making good following other repair works

Addressing blown plaster and unstable finishes to ensure safe and durable surfaces

Plumbing (General Domestic)

Replacement of taps, sanitary fittings, and associated pipework

Radiator replacement and minor heating system adjustments

Bath and basin replacement, including associated plumbing connections

General domestic plumbing repairs, including leaks, blockages, and component failures

Minor pipework alterations and installations

Note: This Lot excludes full gas servicing and specialist heating compliance works, which are covered under separate Lots.

Groundworks and External Repairs

Repair of sunken, uneven, or damaged pathways and access routes

Replacement and reinstatement of loose or damaged paving slabs, steps, and stones

Repair and resurfacing of tarmac paths and small-scale areas

Treatment and repair of potholes within Council-managed areas

Minor drainage works associated with external repairs

Ensuring safe access to properties and communal areas

Service Delivery Expectations

Service Providers appointed to this Lot must:

Deliver a multi-skilled, flexible service capable of completing a range of repairs in a single visit where practicable

Prioritise right first-time completion to minimise repeat visits and improve tenant satisfaction

Operate effectively within occupied properties, maintaining high standards of cleanliness, safety, and professionalism

Ensure all operatives are appropriately trained and competent across relevant trades

Coordinate works where multiple trade skills are required

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 2. Cleaning

Description

Lot 2 consists of; Regular Cleaning: Communal Areas and Domestic Dwellings, Specialist Cleaning and Fire Cleaning.

Regular Cleaning: Communal Areas and Domestic Dwellings

The Service Provider shall provide routine and deep cleaning services in accordance with the requirements set out in Appendix C3 across communal blocks, domestic dwellings and external areas. The services to be delivered shall include, but not be limited to, vacuum cleaning, sweeping, carpet cleaning, mopping, cleaning and disinfection of surfaces, dusting, polishing, cleaning of skirting boards, windowpanes and frames, and cleaning of appliances.

Specialist Cleaning

Provision of specialist cleaning services as defined in Appendix C3 across communal blocks, domestic dwellings, loft spaces and external areas, including but not limited to graffiti removal, jet washing, mould remediation, biohazard and trauma cleaning, pre- and post-construction cleaning, moss removal, and the safe removal and disposal of contaminated waste.

Fire Cleaning

Provision of fire damage cleaning services in accordance with Appendix C3 across communal blocks, domestic dwellings, loft spaces and external areas, including associated fabric cleaning, restoration treatments and compliant removal of contaminated waste.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 3. Drainage and Water Mains

Description

Drainage and water mains services to include, but not be limited to, CCTV surveys, emergency call-outs where required, unblocking of sinks, toilets and showers, drain jetting, soakaway construction and repairs, patch lining, capping off existing soil vent pipes and connecting new internal or external pipework, replacement of manhole covers, installation of ACO drains, channel drains and French drains, gully repairs and replacements, water main installations and connections including associated making good works, descaling of drainage pipework, waste pipe repairs and replacements, internal and external drainage repairs and replacements, and rodent prevention measures.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 4. Electrical

Description

Electrical works including, but not limited to, EICRs, inspection and testing, empty home electrical works as per specification, remedial repairs, rewires, consumer unit upgrades, lighting, extractor fans, kitchen and bathroom upgrades, heating system wiring, air source heat pump wiring, fire alarm systems installation and servicing, TV aerial/satellite systems, communal installations.

All certification, test results and associated documentation shall be provided in digital PDF format and submitted through the Council's contractor portal or assign encrypted email address or secure SharePoint site. Documentation must be suitable for upload to and validation through The Compliance Workbook (TCW).

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 5. Fencing and Gates

Description

To include repair and installation of side gates, single and double gates; repair and installation of fences with concrete or timber posts, arris rails and gravel boards, including panel, close board and picket fencing; repair and installation of chain-link fencing with concrete or timber posts and tightening; emergency temporary fence installations; cutting back foliage; fence and gate post replacement in timber and concrete; and timber and concrete gravel board repairs and replacement.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 6. Flooring, Including Wet Rooms

Description

Covers the provision of comprehensive flooring services across a range of property types, from bedsits to four-bedroom houses. Works include adjustment, fitting, repair and replacement of flooring systems such as carpets, polyfloors and non-slip rubber matting, as well as specialist wet room, kitchen and bathroom flooring. The scope also includes stair nosing installation, staircase and communal area flooring, sub-floor repairs, and floor preparation works such as latexing and membrane installation. Contractors are responsible for associated enabling works, including removal and reinstatement of bathroom suites and kitchen appliances to facilitate flooring installation, as well as cap and cove repairs. All waste must be removed and disposed of in accordance with regulations.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 7. Garage Doors and Frames

Description

The Service Provider shall provide a responsive service for garage door and frame works, including urgent call-outs within one to two working days to repair garage doors, springs, cables, locks and key systems, and to rebuild or realign frames where necessary. The service shall also include the supply and installation of replacement metal or timber garage doors and frames where repair is not viable, together with all associated removal and disposal. The Service Provider must also provide emergency access services and boarding-up or make-safe works to secure garages following damage, failure or forced entry.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 8. Glazing and Window and Door Overhaul

Description

This Lot covers the provision of glazing services and the overhaul, repair and replacement of windows and doors across domestic and communal areas. Works include replacement of toughened glass and blown double-glazed units, removal of temporary boarding, application of safety film, and replacement of broken double-glazed units. The scope also includes adjustment of patio and sliding doors; overhaul and replacement of window gaskets, rubber seals, hinges and trickle vents; repair or replacement of fanlight windows; front and rear door repairs including multi-point locking systems; Velux and skylight window repairs; installation of window restrictors; glass canopy repairs or replacements; and conservatory glazing and roof repairs. Additional services include full window installations with FENSA certification, Georgian wired glass replacement, single glazing repairs, sash window repairs, and repair and installation of telescopic winders.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 9. Locksmith Services

Description

Service Providers will be required to provide a comprehensive locksmith service, including 24/7 emergency call-outs, gaining entry, and repair or replacement of damaged locks to windows and doors. Services will also include supply and installation of locks for doors and post boxes, key cutting, key safe installations and garage door locks. Service Providers must be capable of overhauling door mechanisms, addressing issues with door closers, and installing or maintaining automated systems such as door entry systems. Additional requirements include installation of fireproof letterboxes and window restrictors, ensuring all work is carried out to a high standard and in compliance with relevant safety regulations.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 10. Roofing Repairs, Including Emergency Call-Outs

Description

This Lot covers same-day emergency call-out services to make roofs safe, along with all associated remedial works arising from emergency roof leaks.

Works include repair or replacement of slipped or damaged slates and tiles, repairs to plastic downpipes, maintenance or replacement of fascia boards, soffits and cladding, undercloaking repairs and replacements, repair or renewal of flat felt roofs and decking, gutter cleaning, joint repairs and realignment, and installation of new gutters and downpipes.

Services also include stripping, re-bedding and renewal of verges and ridges; removal and replacement of lead trays or lintels above windows; chimney stack repairs or removal with making good, including fitting chimney cowls; repair or replacement of flat porch canopies or structures; installation of new or replacement tile vents;

Reinstatement of loft insulation following works; and all associated leadwork and flashings.

Service Providers will also address parapet wall issues, removal or repositioning of TV aerials and satellite dishes, Velux window flashing works, dormer window repairs and investigative works as required.

The Contractor shall be responsible for providing safe and suitable access to all roofing areas required to undertake the Works.

The Council has a scaffolding framework in place unless permission is given the contractor should price on the basis that scaffolding provisions will be through this framework.

In the limited cases where scaffolding is supplied under this framework the contractor shall include, where necessary, the provision, erection, alteration, inspection, maintenance, and removal of scaffolding, mobile access towers, edge protection, and any associated access equipment.

The Contractor shall undertake suitable and sufficient risk assessments and method statements (RAMS) for all access arrangements, including assembly, use, alteration, and dismantling.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Lot 11. Void/Empty Home Refurbishment

Description

This lot covers all aspects of domestic dwelling refurbishment for void or empty properties, including (but not limited to) door hanging, internal and external decoration, plastering of walls and ceilings, kitchen and bathroom repairs or full replacements, all types of flooring works, comprehensive plumbing services, lock replacements, glazing, and window and door repairs. The scope also includes external works such as garden maintenance, hard and soft landscaping, concrete path repairs, removal of garden buildings with associated making good, and the clearance and disposal of all internal and external waste.

Lot value (estimated)

• 拢7,160,000 including VAT

Framework lot values may be shared with other lots

Same for all lots

CPV classifications, contract locations and contract dates are shown in the Scope section, because they are the same for all lots.

Framework

Maximum number of suppliers

Unlimited

Maximum percentage fee charged to suppliers

0%

Framework operation description

The Framework will comprise 11 Lots, with up to three Service Providers appointed to each Lot.

Work will be awarded through a combination of rotational allocation and, where appropriate, Request for Quotation (RFQ) processes. For RFQs, Service Providers will submit job-specific quotations based on a defined scope of works, which will be assessed for compliance and value for money prior to award.

The Council reserves the right to reallocate work where a Service Provider is unable to deliver.

Framework pricing will be established at tender stage based on a Schedule of Rates, labour rates and basket pricing. Call-off works will be priced using these agreed rates, with all costs deemed to be included within tendered submissions.

No work will be instructed without an official Purchase Order, and no guarantee of workload or value is provided under the Framework.

Award method when using the framework

Either with or without competition

Contracting authorities that may use the framework

The Framework may also be made available for use by any successor or resulting authorities arising from Local Government Reorganisation (LGR).

Contracting authority location restrictions

• UKJ3 - Hampshire and Isle of Wight

Participation

Particular suitability

Lot 1. Multi Trade

Lot 2. Cleaning

Lot 3. Drainage and Water Mains

Lot 4. Electrical

Lot 5. Fencing and Gates

Lot 6. Flooring, Including Wet Rooms

Lot 7. Garage Doors and Frames

Lot 8. Glazing and Window and Door Overhaul

Lot 9. Locksmith Services

Lot 10. Roofing Repairs, Including Emergency Call-Outs

Lot 11. Void/Empty Home Refurbishment

Small and medium-sized enterprises (SME)

Submission

Enquiry deadline

13 July 2026, 11:59pm

Tender submission deadline

20 July 2026, 12:00pm

Submission address and any special instructions

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

31 August 2026

Recurring procurement

Publication date of next tender notice (estimated): 3 June 2030

Award criteria

Other information

Conflicts assessment prepared/revised

Yes

Procedure

Procedure type

Open procedure

Documents

Associated tender documents

Contracting authority

New Forest District Council

• Public Procurement Organisation Number: PTPC-7449-MJHN

Appletree Court, Beaulieu Road

Lyndhurst

SO43 7PA

United Kingdom

Email: procurement [at] nfdc.gov.uk

Region: UKJ36 - Central Hampshire

Organisation type: Public authority - sub-central government